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How 86bd Handles Your Personal Information

Your account data stays with us — not shared, not sold. Access to this platform depends on your local law and eligible regions, and we handle your information with that in mind from the moment you open an account.

Account data protectedbKash, Nagad, Rocket payment privacyContact us anytimeBangladesh-focused policy
86bd How 86bd Handles Your Personal Information
DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or remove your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Open the chat widget inside your account dashboard. Our team reviews data requests and responds during support hours.
Email Support Send your data request to our support address. Include your registered contact detail and the specific action you need taken.
Account Settings Some data — like contact details and payment method preferences — can be updated directly from your account settings page without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on 86bd. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store raw credentials, and suspicious session activity triggers an automatic review flag.

Payment Data

Deposits and withdrawals via bKash, Nagad, and Rocket pass through encrypted connections. We retain only the transaction reference and amount — not your full wallet PIN or mobile banking credentials.

Data Retention

Account records are kept while your account is active and for a period after closure as required. You can request a summary of what we hold by contacting support with your registered details.

Your Rights

You have the right to request access to your data, ask for corrections, or request deletion where permitted. Submit your request via live chat or email and we will respond within a reasonable timeframe.

Common Questions About Your Data on 86bd

These are the questions we hear most often about how your personal information is handled on this platform.

We collect your registration details, contact information, device data, and transaction records linked to your payment method — bKash, Nagad, or Rocket — to operate your account and process payments.

We share only what payment processors need to complete your transaction. We do not sell your data. No marketing third parties receive your personal information without your explicit consent.

Contact our support team via live chat inside your account or by email. Include your registered account details and specify what you need — access, correction, or deletion.

Transaction records are retained as required by applicable rules. Session and activity logs are cleared on a rolling schedule. You can ask for a summary of what we currently hold at any time.

We store only the transaction reference and amount. Your full wallet credentials and mobile banking PIN are never stored on our platform — those stay between you and your payment provider.

Access to this platform and the scope of this policy depend on your local law and eligible regions. If you are unsure whether this applies to you, check your local regulations before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.